FAQs
Here are the Frequently Asked Questions (FAQs) for AllTrendz, covering key concerns of customers:
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📌 General FAQs
1. What is AllTrendz?
AllTrendz is an online store offering trendy, high-quality products across categories like fashion, electronics, home essentials, and more. We bring you the latest trends at the best prices.
2. How do I place an order?
Browse products on our website.
Add items to your cart and proceed to checkout.
Enter your shipping details and make payment.
You will receive an order confirmation via email/SMS.
3. Do I need an account to shop?
No, you can checkout as a guest, but creating an account helps track orders and get special discounts.
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📌 Payment & Billing
4. What payment methods do you accept?
We accept:
✅ Debit/Credit Cards (Visa, MasterCard, RuPay)
✅ UPI (Google Pay, PhonePe, Paytm, etc.)
✅ Net Banking & Wallets
✅ Cash on Delivery (COD)
5. Is my payment secure?
Yes, we use secure payment gateways like Razorpay and PayPal to ensure safe transactions.
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📌 Shipping & Delivery
6. Where do you deliver?
We ship across India and internationally. Delivery times vary by location.
7. How long does delivery take?
India: 5-10 business days
8. How can I track my order?
Once shipped, we will send a tracking link via email/SMS.
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📌 Returns & Refunds
9. What is your return policy?
7-day easy returns for defective or wrong products.
Items must be unused and in original packaging.
10. How do I request a return?
Email us at [your support email] or use our Return Request Form.
We will arrange a pickup and process the return within 7-10 days.
11. When will I get my refund?
Refunds are processed within 5-7 working days after the returned item is received.
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📌 Customer Support
12. How can I contact you?
You can reach us via:
📩 Email: [impoonamsd@gmail.com]
📞 WhatsApp: [7045608707]